This is a list of incompetence experienced in my life. It doesn’t matter if you are in debt, have $0 in your name, are rich, are a billionaire, or are a corporation worth billions of dollars.

BMO

This is the bank that offers small businesses a free business bank account as long as you do all your transactions online. Pretty simple? WRONG.

I was trying to file taxes, and I needed to consolidate my banks statements so that I could journal my expenses for the year. (Lazy me didn’t want to do it monthly). So I go to the bank UI to download transactions and pick April 21 2021 - April 20 2022. I click CSV download and guess what the CSV has? It only has two transactions from May 2022. I wrote a very angry and unprofessional message to BMO because what kind of billion dollar corporation can’t even do a simple CSV download properly?

Hello,

Thank you for contacting BMO Bank of Montreal about downloading transactions.

I recognize the displeasure caused by this situation and I’m here to clarify.

I can advise you that Online Banking only allows you to download approximately two months of account transaction history into your preferred money management program. I regret any inconvenience this may cause.

As such, we recommend downloading your transactions on a monthly basis.

For transaction history further than this, you can transcribe your transactions from your eStatements or Transaction History. To view, download and print your eStatements using Online Banking, please follow these steps:

1. Select your bank account from the My Accounts tab

2. Select the “View eStatements” link from the menu on the left side of the page

3. Select the date of the statement you require

That said, I would like to thank you for your comments. We value your opinion and have forwarded your feedback to the appropriate department for their review and consideration in future developments. We appreciate the time you have taken to share your feedback with us.

I hope the information provided on downloading transactions proves helpful.

If you have any questions, please contact us again. Thank you for choosing BMO Bank of Montreal.

NAME REMOVED Specialist, Commercial Services, BMO Bank of Montreal We’re here to help.

I wish I was a billionaire. I’d start a bank to give these billion dollar banks REAL competition. RBC charges a monthly fee for a business account, so I can understand why the best = paid. For now, I’m going to move to CIBC which will hopefully not give me a massive migraine. If CIBC doesn’t go well I’ll go with RBC since I bank there personally and have dislike their customer support personnel.

Navigation bar isn’t real

I have the bank UI zoomed in and noticed blurryness. Look at how fake these guys are.

CIBC

June 21st 2022

I closed my BMO account and got a bank draft of my account balance minus $10. I go to CIBC and the lady there tells me the funds would’ve been put on hold and that since my business account doesn’t even have ID, I need to speak to my business advisor. But I don’t have a business advisor since I onended up the account online. I end up going on a wild goose chase for another hour and then decided to just go with RBC since they have the best UI and I already personal bank with them. They charge a monthly fee of $6, but at least I know I’m getting COMPETENT service. I opened and verified my account with just a phone call and some emails.